Making payment with smartwatches


A survey of GfK reveals what people think about using smartwatches for payments. The consumers opinions are different in the various countries considered. In Germany 20 percent of respondents were interested in this kind of use,  in South Korea they were 28 percent and in the UK 27 percent. The payment options offered by smartwatches seem to be more interesting for American consumers: 40 percent of the USA respondents expressed enthusiasm at the idea of using smartwatches to pay.

In a workshop on user behavior led by GfK experts, participants from the UK explained some reasons for their skepticism. As usual, the first is about  the security of payment. In addition, they think that the payment function of these devices is not yet sufficiently widespread and takes more time than cash or card payments.